Privacy Policy

D.P. Electrical Specialists Limited ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

Company: D.P. Electrical Specialists Limited
Company Number: 08107818 — Registered in England & Wales
Address: 10 Hadrian Ct, Sherburn in Elmet, Leeds LS25 6QB
Telephone: 07764 760281

1. What Information We Collect

When you contact us, request a quote or use our website, we may collect the following personal information:

  • Your name
  • Your address and/or property address where works are to be carried out
  • Your email address
  • Your telephone number
  • Details of the work you require
  • Any other information you choose to provide to us

We may also collect basic anonymised data about how visitors use our website (such as pages visited and time spent on the site) through cookies and analytics tools. This data does not identify you personally.

2. How We Use Your Information

We use the personal information you provide to us for the following purposes:

  • To respond to your enquiry or request for a quotation
  • To carry out electrical or renewable energy works you have instructed us to complete
  • To issue invoices, certificates and other documentation related to works carried out
  • To comply with our legal obligations, including notifying work to the relevant building control body
  • To contact you about work that has been completed, including follow-up or aftercare
  • To improve our website and services

We will only use your information for the purpose it was collected for. We will not use your personal data to send you marketing communications unless you have given us your express consent to do so.

3. How We Store Your Information

We take the security of your personal information seriously. Your data is stored securely and we take appropriate technical and organisational measures to protect it against unauthorised access, loss or misuse.

We retain customer records for a minimum of six years in line with our legal and contractual obligations. After this period, data that is no longer required is securely disposed of.

4. Who We Share Your Information With

We do not sell your personal information to any third parties. We may share your information with the following parties only where necessary:

  • NAPIT — our TrustMark Scheme Provider, for the purposes of registering and lodging electrical work as required
  • Building control bodies — to notify notifiable electrical work as required by Building Regulations
  • Subcontractors — where we engage other tradespeople to assist with works, they will only be provided with the information necessary to complete that work
  • Our accountant or legal advisors — where required for business purposes

All third parties we work with are required to handle your data securely and in accordance with applicable data protection law.

5. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal information:

  • The right to access — you can request a copy of the personal information we hold about you
  • The right to rectification — you can ask us to correct any inaccurate or incomplete information
  • The right to erasure — you can ask us to delete your personal data where we no longer have a lawful reason to hold it
  • The right to restrict processing — you can ask us to limit how we use your data in certain circumstances
  • The right to object — you can object to us processing your data for certain purposes
  • The right to data portability — you can request your data in a commonly used, machine-readable format

To exercise any of these rights, please contact us using the details below. We will respond to any request within 30 days. We will not charge you for making a request.

6. Cookies

Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. We use cookies to understand how visitors use our website so we can improve it.

You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of some parts of our website.

7. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend that you read the privacy policy of any website you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page. We recommend checking this page periodically to stay informed of how we protect your information.

9. How to Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, or if you wish to exercise any of your rights, please contact us:

D.P. Electrical Specialists Limited
10 Hadrian Ct, Sherburn in Elmet, Leeds LS25 6QB
📞 07764 760281
🌐 www.dpelectrical.uk/contact

If you are unhappy with how we have handled your personal data and we have been unable to resolve your concern, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):